Jobs
We are seeking enthusiastic + friendly folks to join our Front Desk Staff Team! The Front Desk Staff Representative is the welcoming face of the studio: greeting clients, managing studio communications, advocating and educating our community on the benefits of a mindful movement practice and supporting our community with care and professionalism. This role also plays an important part in keeping our studio environment clean and organized.
Qualifications:
- Excellent sales, communication and customer service skills
- Goal-oriented with an ability to achieve targets and an excitement about exceeding goals
- Motivated by sales commissions
- Strong customer service skills
- A background in retail or another type of sales position
- Ability to learn and use Mariana Tek and Google Sheets
- Must have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet deadlines
- Schedule flexibility and variability is required
- Ability to perform physical tasks like vacuuming, mopping and moving boxes
A successful candidate will:
- Report directly to the Studio Owner and Manager
- Consistently create a warm and welcoming environment for clients
- Be responsible for prospect nurturing, new membership sales and the retention of current members
- Meet and exceed assigned sales goals
- Answer client care inquiries in-person and over email with professionalism, proactive problem-solving skills and care
- Enjoy connecting with customers, asking questions and building relationships and community
- Have the ability to multitask in a fast-paced environment
- Be passionate about what they are selling and confidently make intelligent recommendations based on our community's needs
- Be high energy, positive and self-motivated
- Assist with the mutual tending of our space including cleaning, vacuuming, dusting, mopping and organizing
- Conduct studio tours with new clients
- Be knowledgeable about current products, programs and pricing
- Have a keen eye for detail and cleanliness around the studio
- Attend paid group Town Hall meetings and 1:1 check-ins with the Studio Owner and Manager
- Contribute photo and video content to our shared photo album in alignment with our content recommendations and specifications
- Complete other duties, as assigned
Requirements:
- Sales experience
- Passion for yoga/Pilates/health and able to speak to benefits of what we offer
- Retail experience preferred
- Strong computer skills
- Ability to perform physical tasks in cleaning and organization
What We Offer:
- A supportive team environment in a purpose-driven workplace
- An unlimited membership to take classes as well as discounts on retail and workshops
- $19 / hour plus commission
- Opportunities for growth within the company
- A beautiful, peaceful studio space to work in daily
To Apply:
All serious candidates must email a cover letter including responses to the following 3 questions to carman@goodspacetoronto.ca. Please note, any applications without a cover letter will not be considered.
- What makes you the ideal candidate for this position?
- Within your sales experience, what have you been most proud of?
- What motivates you?
Job Types: Part-time, Commission