Studio policies

Our studio policies are in place to create a fair and mindful environment with respect for students, instructors and the space we share.


Complimentary mats

Complimentary yoga mats and all required props are provided to each student in class. Please clean the mat with the provided cleaner after practice.

Guidelines + expectations

We recommend arriving 10 minutes prior to your class start time, so that you may set yourself up on a mat and be ready for class 5 minutes before the instructor begins.

Upon arrival

Remove your shoes before checking in by providing your name to the team member sitting behind the reception desk. At this time, please advise us of any special needs, injuries or conditions requiring attention or modification.

Arriving late

Out of respect for the space created inside the studio room and your fellow space sharers, no latecomers will be admitted to the studio after class start time.

Cell phones

Cell phones are to be stored in personal storage cubbies, either in or outside of the studio room and are not to be taken with you on your mat.

You are welcome to use your cell phone outside of class in the lounge, however for the respect of others in the space, please refrain from taking calls and always have your phone on silent.

Where to leave your things

Good Space provides personal belonging storage inside the studio room. Please leave coats and shoes in the coat and shoe area by the entrance. Unfortunately we cannot assume responsibility for any lost or stolen items in our space.


Registering for class

Pre-registering for a class is recommended to secure your spot, however dropping in without registering is also permitted. We cannot guarantee that there will be a spot available.

Cancelling a class

Class registration may be cancelled online up to 6 hours before class start time. Should you cancel within this 6-hour window, you will lose the class or face a $16 penalty fee for Annual Unlimited members.

No shows

If you do not show up for a class that you have registered for, the penalization is the same as cancelling the class within the 6-hour window: you will lose the class or face a $16 penalty fee for Annual Unlimited members.

Pass expiration

Intro Passes, Single Class Passes and 6-Class Passes do not expire.


All prices are subject to HST.

Payment is due upon purchase of any pass or services.

You will not be able to register for classes if there is no current or active pass on your account. This may prevent you from being able to attend classes.

Cash free

We are a cash free studio! Our payment options for classes, workshops, and retail items include: Debit/Interac, Visa, Mastercard and AMEX.

Returns + refunds

There are no refunds or returns on purchases for classes, membership plans, workshops or retail items.

Payments for workshops + events

Full payment is required to reserve/confirm a spot in a workshop or event. No refunds.

  • Auto-Renew Membership contracts consist of automatic withdrawals from your credit card, starting the day you sign up for your membership.
  • Additional classes beyond what is permitted in your membership tier can be taken at the per-class rate of your membership. Unused classes do not roll over to the next cycle.
  • There is a minimum commitment of two months. Early cancellations incur a $50 fee.
  • Memberships are non-refundable and non-transferable.
  • Should a default occur on an Auto Payment, the membership will be placed on hold until resolution.
  • Memberships and payment schedule will renew automatically every 12 months.

Membership hold policy

Temporary holds/suspensions may be made on your membership a maximum of 2 times every membership year for a minimum of 2 weeks and no longer than 2 months each hold. Additional holds incur a $20 fee.

To submit your suspension request, please fill out this form.

Membership cancellation Policy

There is a minimum required commitment of two billing periods for both membership tiers. If you wish to cancel before this, a $50 fee will be charged.

To cancel, you must give a minimum 7 days notice before your next automatic payment date. If notice is given less than 7 days before the next pay period, Good Space will take one additional membership fee after the cancellation has been made, and membership privileges will continue for the duration of that additional cycle charged.

To submit your cancellation request, please fill out this form.